Primal Life Organics Support logo
Primal Life Organics Support logo

All articles

What is your returns and exchanges policy?

4 articles

Articles

Electronic Devices Return Policy

Our LED Teeth Whitening System can be returned for a full refund within 30 days from the date of purchase, Sonic Toothbrush, and Face Sculptor can be returned for a full refund within 30 days from the date of purchase. To process a return, email retu

Non Electronic Devices

Non-electronic items such as toothpowder or skin care products purchased within the last 30 days can be returned for an exchange or gift certificate. To Process a return, message us here. Once your return is authorized, you'll receive step-by-step in

Can I return part of a package if I do not like one of the items?

If you are returning a package, for example, a skincare package, all items must be present for a return to be processed. We do not give partial refunds on packages. If you return part of a package, it will be returned to you.

What items are non-refundable?

Free gifts or promotional items with a retail value are non-refundable.Replacement toothbrush headsManual ToothbrushTongue Scraper